Helping organizations around the world translate wisdom into meaningful action.
Do you have critical projects or targets that are…
Taking too long?
Costing too much?
At risk of not being delivered?
Business Performance Labs
Imagine if you had a highly effective working environment, combined with a set of processes and tools that allowed you to discover and get the results that matter most…while developing effective new team habits that stick.
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What is a Business Performance Lab?
The BalancePoint Performance Lab is a co-created organizational ecosystem that reduces the time, cost and risk of getting important work done while developing the habits and behaviors that will sustain the results.
Each Performance Lab is jointly designed with clients as a comprehensive, effective, end-to-end system that not only delivers a critical result, but creates the organizational capacity to sustain and grow the lab capacity without relying on outside contractors.
A Performance Lab project typically is delivered in under 12 weeks by a team of 4 to 12 participants, mostly leveraging resources that that currently have on hand.
The result? Wise decisions that are acted upon by teams that are engaged and driven.
What does the process look like?
Coaching and Facilitation we identify goals, drive accountability, identify and resolve cultural issues, and improve organizational performance.
Business Insights we leverage advanced Business Intelligence tools, strategic and tactical goal methodologies and reporting standards to help define the overall Corporate Performance targets that are measurable, achievable, and reportable.
Visualization we work with top-tier vendors and solutions including PowerBI, Qlik, and Tableau, combined with specialized add-ins such as ZebraBI and trueChart to help you visualize your mission critical data and better understand your business.
Storytelling adding color, context, and structure to your business helps ingrain the attitudes, behaviours, and understanding necessary to become a high-performing organization. Metaphors are a powerful tool in communication, training, and decision making.
Workflow efficient, streamlined workflow accelerates results, deepens learning and aligns efforts.
Habit Creation creating and embedding great habits into a workgroup or organization is the basis for sustained performance.
How long does it take to complete a Performance Lab?
A project within the BalancePoint Performance Lab covers 6 to 12 weeks. The Performance Lab itself is intended to stay with the client for as long as they are in business. BalancePoint typically can be working on projects for 12 to 18 months as we bring our clients “Super Team” up to speed. BalancePoint eventually works only on high-value, complex projects that may be too challenging or out of the depth of the Super-Team.
What should we expect from this experience?
Close Revenue Shortfalls & Short-term Gaps by bringing the right people together in a high-performance workspace, optimizing solution design, task management, and accountability, we can maximize productivity and focus on getting the right things done.
Understand Your Business bring clarity to your financial, operational, and resource metrics. Performance insights through data analysis, consolidation, tracking, and reporting using our advanced analytics tools. We can also work with your own BI environment (PowerBI, Qlik, Tableau, etc) to help enhance your own internal reporting.
Increase Revenue Predictability and Consistency “Businesses exist to earn profit and maximize shareholder value.” But how many businesses can predictably earn profit and confidently maximize value? Many organizations struggle meeting mid and long-term revenue objectives. By introducing the right behaviours, attitudes, and focus areas, combined with the right tools and processes, your organization can meet your revenue targets, predictably!
Develop Team Skills & Leadership uncover latent talent and emerging leaders. Through tools such as Executive Coaching, Accountability Management, personal and interpersonal skills development, and focus improvement, we break your team out of the box and into a new level of productivity. The cream rises to the top, and hidden gems are often exposed.
What makes a company a good candidate for a Performance Lab?
You have a problem to solve performance Labs are designed for organizations that have a problem to solve. Companies reach out us when a project is taking too long, costing too much, or has a considerable amount of risk that needs managing. We recognize the overwhelm, stress, and strain these factors can have on an organization which is why we go above and beyond to get them on track.
You are a group of team players co-creation (teamwork and collaboration) is central to the Performance Lab. We prefer to work with organizations that are excited and eager to be part of the process. While we’re here to assist with planning and hold teams accountable, we only work with clients who understand that they’re responsible for implementing our advice in order to achieve their desired results.
Your work is meaningful we work with organizations that acknowledge the impact their work has on people and the wider environment. It is important for them to connect to their values, treat their employees and clients with respect, take part in engaging and relevant work, and uphold positive company culture.
What kind of Performance Labs to you offer?
A Performance Lab can deal with absolutely any aspect of any business. Some examples of previous labs are: Carbon Footprint Lab, Manufacturing Process Optimization Lab, and Sales Performance Lab.
How effective are Performance Labs?
Since offering this service, we’ve seen some pretty remarkable things happen for our Performance Lab clients. Here are some examples that speak to the effectiveness of our Labs:
ROI historically, our clients have experienced a minimum ROI of 10x – projects typically have an ROI of 15x and have been as high as 155x.
Cost Savings a Manufacturing Process Optimization Lab cost $120k and returned $8M in cost savings
Booked Orders an Engineering company sales lab spent $95k and generated $15.5m in booked orders during the lab.
Silos a Governmental BioTech agency reduced 12 siloed areas of research into 3 core focus areas (involved alignment and building support amongst 700 research scientists).
Customer Satisfaction 100% of Performance Lab clients are referenceable and actively promote the Performance Lab methodology to their most important customers.
WHAT CLIENTS ARE SAYING
“There were 10 min left in the lab, that is where I saw the magic happen. Everyone started making their promises for the next 48 hours. I saw more work getting done in that 10 minutes than I had ever seen in any other meeting in my life. Walking back to the office, I exclaimed to Kim that the 1 hour session was worth more than we would pay to all consultants for the entire year.”
— Phil Graham, CFO WinSport
“BalancePoint has provided us invaluable tools, skills and insight to quantifiably improve our team skills, personal and professional growth and our corporate alignment. They are undoubtably one of the best consulting firms available to help you with defining and setting your corporations strategies and goals.”
— Greg Tolson, Tridon Communications Corporation
“The process delivered dramatically improved results with the streamlining of our internal processes, development of new processes and most importantly, a fully cooperative and aligned Executive and Management team.”
— Steve Dallison, Operations and Engineering Director, OilFlow Solutions
“The lasting effects were growing a strong group of leaders that are taking Simple Spaces to the next levels and beyond while leaving behind a legacy that I am extremely proud of.”
— Wendy McAllister, CEO Simple Spaces
“Don’t expect a cookie cutter or a soft pat on the back approach, but rather a challenging, face the reality and out of the box thinking and creative ideas approach.”
— James J. Szarko CA, President and CEO, SemBioSys Genetics Inc.
Interested in working together? Reach out today to schedule a no cost consultation.